KiriSupport
How can we help?
Quick answers to common questions. For anything else, send an email.
The fog isn't clearing when Kiri is closed
Kiri needs location access set to Always: Settings > Privacy & Security > Location Services > Kiri > Always. With While Using, the map only clears while Kiri is open.
The map outside Thailand is plain
Detailed maps, regions and places cover Thailand for now. Exploring still counts everywhere.
Getting my history on a new iPhone
Sign in to the same Apple Account with iCloud on, then open Kiri: it brings back the copy kept in your iCloud. You can also export your history as GPX from Settings > Advanced and import it on the new phone.
Erasing a wrong bit of my path
Open the day in the Journal, tap ⋯ and choose Clean up path, then tap the part to erase.
Still need help?
Questions, problems or ideas? Email nyintosh@gmail.com.
Email support